RESOURCE QUESTIONS
Frequently asked questions about data download and technical docking
Frequently asked questions will be explained around filling in, data application scope, version and follow-up communication. For product working principles and detailed selection, you can continue to view the corresponding product or technical support page.
How to choose product brochures, company introductions and semiconductor solutions?
The FFU/EFU and filter catalog focuses on air supply units and filtration products; the comprehensive catalog covers more clean equipment; the company introduction focuses on company profile, FFU structure and manufacturing testing; the semiconductor solution focuses on air control tasks and equipment matching. You can choose based on your needs to understand the product, verify manufacturing, or understand industry applications.
After downloading the selection form, how to submit it to Aili Industrial?
Welcome to send the form via WeChat 905745196, email nancy@ailigy.com or contact page. If you already have drawings, nameplates or on-site photos, you can also provide them together; if you don't have the information at the moment, you can also contact Aili Industrial first to explain your needs.
The project parameters have not been determined yet. Can I contact you first?
sure. There are no drawings, parameters or technical information, but you are welcome to explain the purpose and usage environment first. Aili Industrial will combine its R&D and manufacturing experience to help determine product direction, sort out needs, and further communicate on model selection or non-standard customization suggestions.
What is the difference between the PDF version and the Word version of the six types of forms?
The table contents in both formats are consistent. The PDF version is easy to browse and print, and the Word version is easy to fill in, modify and supplement the project description; you can choose according to the usage.
Can the downloaded form be used as a product specification or wiring diagram?
A form can be downloaded on this page for requirement sorting and information verification. The performance, appearance, wiring and usage requirements of specific models should be subject to the product documents of the corresponding configuration and confirmed version.
How to obtain the installation drawings or control information of FFU and EFU?
Contact Aili Industrial to submit the product name, model or equipment drawings, and describe the installation opening, available height, air supply requirements, power supply and control interface. Relevant personnel will check the applicable structure and file version before providing feedback.
What information is needed to purchase filter replacement?
You can first sort out the model, dimensions, sealing, operating air volume, resistance and replacement space of the old parts. Particle filtration also checks the grade and inspection requirements; chemical filtration also checks the target gas, concentration, temperature, humidity and performance targets.
The controller interfaces are the same, can I directly use the same wiring information?
It is necessary to check the controller model, power supply, interface line sequence, communication protocol and program version. RJ45 or RS485 have the same name and cannot alone prove that the wiring is compatible with the protocol.
What conditions should be filled out first in the DC air conditioning box selection form?
First fill in the purpose, design air volume, external static pressure, inlet and target air supply status, and then describe the functional sections, external cold and heat sources, filtration, interfaces, drainage, maintenance and control requirements.
When an operational problem occurs, what records are submitted for analysis?
Please describe the equipment model, current configuration, operating mode, abnormal conditions and checked items, combined with on-site working conditions, status screenshots, measurement locations and recorded feedback, to facilitate joint verification by relevant personnel.
How to determine the test report and delivery information?
Contact Aili Industrial to explain the specific products, project requirements and data usage, and check the applicable testing items, working conditions, record forms and delivery scope. Component inspection, complete machine verification and on-site acceptance should be confirmed separately.